Privacy Policy

Privacy Policy

This Privacy Policy explains how Lingua Link handles personal data in connection with its website, course inquiries, small-group language courses, and related tutoring services in Yevlax.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where a request cannot be fully granted, we will explain the reason in general terms.

Available rights depend on the type of data and the legal basis for keeping it.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for additional information to verify the request and to protect the privacy of other individuals.

Requests may require enough information to confirm identity and locate the relevant record.
Data Retention

Retention

We retain personal data for the period needed to manage inquiries, enrolment, teaching administration, payment records, and ordinary business records. When data is no longer required, we delete it or anonymize it unless a longer retention period is needed for legal, accounting, or dispute-handling purposes.

Records are kept only for as long as needed for the stated purpose or legal compliance.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The date of the latest revision should be checked before relying on the policy.

We review this policy when our practices or legal obligations change.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess course suitability, match learners to a group and timetable, confirm course terms, manage enrolment, organize lessons, prepare learning plans and materials lists, track attendance and progress, process payments, maintain records, and improve the reliability of the website and our services.

Processing is limited to ordinary course administration and website operation.
02 · Sharing

Service Providers

We may share data with operational partners that help us host the website, process communications, manage bookings, support payments, or maintain records. These parties are expected to use the data only for the services they provide to us and to handle it with appropriate confidentiality.

Service providers receive only the information needed to perform their tasks.

Data We Collect

We may collect contact details, inquiry content, level-screening information, enrolment details, timetable preferences, payment-related records, and website usage data. Where relevant, we also process course-related information such as group placement, attendance, progress review notes, and materials requested for a class.

The categories collected depend on how a person uses the site, makes an inquiry, or enrols in a course.

How We Collect Data

We receive data when users complete a contact form, communicate by phone or email, visit the center, or take part in course inquiry, level screening, group matching, enrolment, and progress review. Some technical data is collected automatically through the website and related service tools.

Information comes from direct submissions, booking steps, and routine site activity.

Types of Cookies

The site may use essential cookies for core functions, preference cookies to remember settings, and analytics cookies to understand general traffic patterns. We do not rely on cookies to collect unnecessary personal data.

Cookie use is kept to common operational and measurement purposes.

Cookie Controls

We use standard cookie controls to support site operation, remember basic preferences, and understand how the site is used. Users may manage cookies through their browser or device settings, and may clear stored cookies at any time.

Browser settings can usually limit or remove cookies, although some site functions may be affected.
Privacy Office

Contact Information

Email contact
Telephone contact
+994 70 998 43 82
Postal address
41, R. Məmmədov Küçəsi, Yevlax, AZ
Privacy contact